I then called my daughter in Tallahassee who asked me earlier to come spend the weekend of July 4th with her and to whom I refused, because my car was being fixed and I didn’t know when it was going to be ready. On Friday afternoon of July 2, he called to tell that the car was ready to be picked up. Then, he said that the car should be ready soon and that he would call me when it is. I told him not to do it and that I will do it later. On Friday morning of July 2, he called to tell the motor of the window needed to be replaced and the cost would be $480.00 plus tax. I asked for a discount and he promised to take away $100 and agreed to proceed and I profited to tell him about the other issue with the front right window that couldn’t go down. On Tuesday afternoon, he called to tell me that the water pump was leaking and water was coming from the timing chain and the cost of repairs would be$2005.00 plus tax. When I got home, I couldn’t call to tell him about another issue with the because he didn’t give me his card. Brian Bailes, my service advisor told me that I didn’t have an appointment and because of the work load already scheduled, I needed to either leave the with him or to schedule for another time. On Monday June 28th, I took my car to be diagnosed for coolant leak. I am very upset and 1000 times not satisfied with it. That was a complete service failure that messed up my July 4th weekend.
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